Dynamics 365

Quick Tip: How to enable maps on your Dynamics 365 environment?

You set up a brand new Dynamics 365 environment, create a Bookable Resource and are pumped up to see map and routing work on the mobile app, but then you see the following error on a map – sounds familiar?

Map is disabled for this organization.

This was a story of my life in the last couple of hours – so thought to document resolution steps to save time in future 😊.

Step 1

Go to ‘Resource Scheduling’ app and then Settings. Click on Scheduling Parameters. Click to select ‘Yes’ against Connect to Maps.

Step 2

Go to Power Platform Admin Center, click on your environment and then click on Settings -> Features. Click to check ‘Bing Maps’

The Result

Go back to resource page now and yay! map is working. The map functionality will also get enabled this way on Schedule Board, Accounts, mobile app and other places.


Thanks for reading!

Feel free to share your feedback, I’d love to hear your thoughts 😊

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