Making Field Service Smarter using AI Builder
Quality audit is part of a work management life cycle in most Field Service organizations. To ensure customers are satisfied, equipment is up and running, and there are no SLA breaches, a quality audit is conducted in all or statistically sampled work orders. This often means creating another booking, or a task, or creating a follow-up work order for quality check and of course additional resource requirements – but is there a smarter solution possible…