Dynamics 365

How to configure the frequency of Booking Timestamps

One of the latest features announced for Release Wave 1 2020 in Dynamics 365 Field Service is the ability to ‘configure’ when the system should be generating Booking Timestamps. What is it and why does this matter?Booking timestamps is an entity which gets auto-populated to record updates on the status of booking/work orders. It records two important things: status and timestamp. When a Work Order and associated Booking goes through status changes, booking timestamp maintains…

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