In today’s post, we are going to set up “Connected Field Service” with Azure IoT Hub. A quick recap from the last two posts: Pre-Requisites Above could be trial instances and may not necessarily need to be on the same tenant. In other words, this setup will work even if you have Azure and Dynamics 365 on two different tenants. Side note: this second point is really cool because it takes away the dependency of…
In the previous article, we looked at the fundamental premise of connecting IoT devices with Dynamics 365 Field Service. Today let’s have a look at various technology options for enabling this conversation between IoT devices and Dynamics 365. There are essentially three different approaches while working with Azure and Dynamics 365 Field Service: Let’s delve into details of each of these approaches for further details: 1. Azure IoT Central with Dynamics 365 Field Service First…
Whenever I talk to customers or within #Dynamics365 community, one of the most FAQs is about IoT (Internet of Things). Nothing garners as much interest as this one. Is IoT just a buzzword or a reality? How does it work with Field Service – or why in the first place IoT has anything to do with Field Service? Does it require any specialized skill set? I intend to cover all about IoT and Dynamics 365…
As my binge watching of Scottish Summit 2021 continues, today I came across awesome session of Kyle Mclendon on ‘Alternative Design patterns for Connected Field Service‘. The session was full of valuable original content on IoT, CFS and architectures from POC (proof of concept) to real-life implementations. This was the first speaking session of Kyle in any conference, which makes it all the more impressive. Kyle started the session with definitions of assets, devices and…