Dynamics 365

How to setup Location Tracking in new Dynamics 365 Field Service App

One of the eagerly-waited features in new Dynamics 365 Field Service app was the ability to track the location of bookable resources (aka technicians) from the field. The feature was not only required from a compliance perspective in many industries but also has practical benefits such as informing customer while a technician is on the way, ensuring ‘access’ is ready before technicians reach the site, ensuring Covid-19 check-in on arrival etc. It was therefore very…

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