Exploring and Setting up ‘Track Technician Location’ in 30 minutes
One of the *biggest* and *flashiest* highlights of the latest release wave (2021 Release Wave 1) is the ability for customers to (a) view arrival times, (b) see a live view of a technician on the way in a map, and (c) receive emails/SMS notifications. All of this further solidifies Dynamics 365 Field Service’s position as the market leader in this space and therefore, I couldn’t hide my excitement when I saw this feature arriving…
