Mobility - Ali on Tech

How to setup & install Dynamics 365 Field Service mobile app

By Ali | April 6, 2021 by Ali

The new Dynamics 365 Field Service app arrived in 2020 and is almost there (as of February 2021) in terms of features parity with the old app (called Xamarin app now in the Microsoft documentation). This new app is more native to the Microsoft platform as it ‘plays’ a model-driven app developed in Power Platform. Therefore, developing, configuring and administering this app is easier and cheaper since your team with Dynamics 365 skills will be…

Dynamics 365

How to setup Location Tracking in new Dynamics 365 Field Service App

By Ali | December 7, 2020 by Ali

One of the eagerly-waited features in new Dynamics 365 Field Service app was the ability to track the location of bookable resources (aka technicians) from the field. The feature was not only required from a compliance perspective in many industries but also has practical benefits such as informing customer while a technician is on the way, ensuring ‘access’ is ready before technicians reach the site, ensuring Covid-19 check-in on arrival etc. It was therefore very…

Dynamics 365

4 TILs about Dynamics 365 Field Service – 2020 Release Wave 2

By Ali | October 12, 2020 by Ali

I was exploring Dynamics 365 Field Service over the weekend and it was very exciting to see all the new features – big and small updates – on both web and mobile. I also checked the mobile app after a couple months but between then and now, a lot of exciting things happened (clues: MS Ignite and stream of new videos on the official channel of Dynamics 365 Field Service) and of course, now Release…

Dynamics 365

10-points review of new Field Service (Dynamics 365) app

By Ali | July 28, 2020 by Ali

The new Field Service 2020 app is out for a few months now. It is built over Power Apps platform, promotes reusability of configurations, has all those additional features from model-driven app etc. – reading about all these exciting features, I thought to do a quick rundown this week of top 10 eye-catching elements for me. Actually, to further break this number down, I am going to talk about: 8 exciting features, and2 exciting prospects.…

Dynamics 365

‘Your organisation has not set…’ Field Service Mobility error – how to resolve?

By Ali | May 4, 2020 by Ali

Are users reporting above error on Dynamics 365 Field Service mobile app? This is arguably the most reported issue on the Field Service mobile app and the fact is this error is pretty generic so it could be happening due to a bunch of reasons, but following should give some pointers to the cause: Hope this helps, please feel free to share if you have questions.

Dynamics 365

How to setup & install Field Service (Xamarin) mobile app

By Ali | February 11, 2020 by Ali

The next step after setting up the environment is to install and configure Dynamics 365 Field service app on the devices. The Dynamics 365 Field Service app is compatible with and has native apps for iOS, Android and Windows devices. The app can be downloaded from respective app stores but there is more to it, then just installing the app; which is the topic of this post. To begin with, let’s have a look at…