PowerAutomate - Ali on Tech

Identify key words in Power Platform 2020 Release 1 plan using AI Builder

By Ali | March 4, 2020 by Ali

This is a part-fun and part-experimenting AI Builder article. Microsoft released 2020 Release Wave 1 Plan for Power Platform back in January. It is full of exciting stuff; all the new features, enhancements and updates planned circa April this year — and it is long read; 149 pages to be exact. Now, what if we could run some sort of ‘smart algo’ on this document to identify all the keywords (oft-repeated words) in it! This…

Azure

Automatically process Uber Receipts for expense approvals using AI Builder

By Ali | March 4, 2020 by Ali

A common scenario in most of the businesses is for employees to collect their receipts of the expenses made and then submit expenses along with receipts at the end of the month (or week/fortnight) for reimbursement. This creates a long queue (aka processing time and possible delay in processing) for HR/accounts team to review each receipt for approval. In this article, I have experimented with AI Builder to see if it can help in making…

Dynamics 365

How to send a Microsoft Teams notification from Dynamics 365

By Ali | February 13, 2020 by Ali

The story behind this article is a challenge faced by one of the customers to reduce ‘delay’ between ‘urgent’ issue (case) creation in the system and bookings of resource to address the issue. The cases were created in the system by the Customer Service team, who then send those cases to Warranty team based on the nature of the issue, equipment type etc. The Warranty team then review the case, create Work Order and book…