2021 Release Wave 1 – Summary of new features from end-users perspective
As most of us were still exploring features released in the previous wave, Dynamics 365 development team has already published ‘2021 Release Wave 1’ document earlier this week. As I started reviewing Field Service related features, I thought to do a “features summary” a bit differently this time. Instead of looking at features separately, I’ve summarised them in the context of users of Dynamics 365 Field Service (ie how the newly announced features either improve…