Dynamics 365

Work Order Resolutions

One of the standard requirements for Field Technicians is to record ‘what’ happened after they finished the work. This ‘what’ relates to two things: This requirement was usually met using ‘Work Order Summary’ field on Work Order, Status/Sub-status or a combination of these options but now an introduction of ‘Work Order Resolution’ opened new avenues. In this post today, I am going to explore this feature. What is Work Order Resolution Resolutions is a new…

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