Scheduling

4 TILs about Dynamics 365 Field Service – 2020 Release Wave 2

By Ali | October 12, 2020 by Ali

I was exploring Dynamics 365 Field Service over the weekend and it was very exciting to see all the new features – big and small updates – on both web and mobile. I also checked the mobile app after a couple months but between then and now, a lot of exciting things happened (clues: MS Ignite and stream of new videos on the official channel of Dynamics 365 Field Service) and of course, now Release…

Dynamics 365

By Ali | August 6, 2019 by Ali

We have discussed Work and Resources before this article, now Scheduling is where the fun begins. Put simply, scheduling lets ‘resources’ to be ‘booked’ against ‘requirements’ of ‘work’. A keyword in the above sentence is ‘booked’. Traditionally in Power Apps model-driven app, every record has an owner. If you want to change an owner, you ‘assign’ record to a new owner (user). A ‘booking’ is a bit similar to ‘assignment’ in the sense that it…