Dynamics 365

Setting up Priorities for Work Orders

Can there be any scheduling without priorities? Work Orders in Dynamics 365 Field Service can be optionally marked with priorities and this information shows up in Schedule Board to assist planners/dispatchers in managing bookings. This post is about how-to setup Work Order Priorities and then prioritise work order. The Setup Go to Field Service -> Settings -> Priorities Click +New. A new form will open. Enter data (per the screenshot below) to set up ‘High’…

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