Understanding “Products to Assets” process in Dynamics 365 Field Service

For field service organisations, once product is installed at client site, it actually becomes an asset from the operations perspective (since it needs to be serviced and maintained in future). These assets are then inspected (Inspections), maintained (Agreements and Work Orders), and then monitored (Connected Field Service) – all of these are features of Dynamics Continue reading Understanding “Products to Assets” process in Dynamics 365 Field Service

Can Field Service handle new iPhones? – Using Asset Properties

Sorry for cheeky title 😊 New iPhones are launched and the whole world is going gaga about them. In the other news and equally exciting, Field Service’s 2020 Release Wave 2 is arriving with new features every couple weeks. The latest feature is the introduction of Asset Properties in Field Service. I thought to give Continue reading Can Field Service handle new iPhones? – Using Asset Properties