Working on a new Dynamics 365 project or creating a new (model-driven) Power Apps for your customers? One of the first few things to do is to setup a new app. Particularly in the context of Dynamics 365, this “new app” approach makes a lot of sense as it enables a more personalised and tailored … Continue reading How to make a copy of Model-driven Power Apps app?
The story behind this article is a challenge faced by one of the customers to reduce ‘delay’ between ‘urgent’ issue (case) creation in the system and bookings of resource to address the issue. The cases were created in the system by the Customer Service team, who then send those cases to Warranty team based on … Continue reading How to send a Microsoft Teams notification from Dynamics 365